MediTic IPS

Patient services

Requests, complaints, claims, suggestions and compliments

Send your feedback online. Our patient services team receives it.

Types

What would you like to send?

  • Request

    You ask for information or for the provider to take an action.

  • Complaint

    You express dissatisfaction with how someone treated you.

  • Claim

    You express dissatisfaction with how a service was provided.

  • Suggestion

    You propose an improvement to our services.

  • Compliment

    You recognize good care or a team member.

Submit your feedback

Request, complaint, claim, suggestion or compliment: the patient services team receives it.

Describe what we need to handle your case. If you include health data, it is treated confidentially under our policy.

Type
How would you like to send it?

Before you send

  • You'll receive a reference number when you send it.
  • If you send it anonymously, we won't be able to reply.
  • We treat your information confidentially.
  • The response time depends on the type of request and the applicable regulations.