Healthcare provision and licensing
- Ministerio de Salud y Protección Social · 3100 / 2019
Resolution 3100 of 2019: provider registration and service licensing
Sets out REPS registration and the licensing conditions the provider must meet for each service it offers; still in force with its amendments.
View official sourceVerified on Oct 6, 2026 - Presidencia de la República · 780 / 2016
Decree 780 of 2016: Single Regulatory Decree of the Health Sector
Brings together the health-sector regulations, including the Mandatory Quality Assurance System and licensing (Book 2, Part 5, Title 1) and user participation and service (Part 10).
View official sourceVerified on Oct 6, 2026
Telehealth and telemedicine
- Ministerio de Salud y Protección Social · 1644 / 2026
Resolution 1644 of 2026: telehealth and telemedicine
Sets the requirements for providing services through telemedicine (teleconsultation, tele-expertise, telemonitoring) and for telehealth; providers already licensed for telemedicine have 12 months to adapt (art. 43).
View official sourceVerified on Oct 6, 2026 - Congreso de la República · 1419 / 2010
Law 1419 of 2010: telehealth guidelines
Framework law for telehealth that defines telemedicine, the legal basis for the provider's remote care services.
View official sourceVerified on Oct 6, 2026
Rights and participation
- Ministerio de Salud y Protección Social · 1642 / 2026
Resolution 1642 of 2026: rights, duties and user experience
It also applies to health providers: they must promote the Ministry's official mobile app and post on their website the link to the results dashboard of the User Experience Survey (art. 12).
View official sourceVerified on Oct 6, 2026 - Congreso de la República · 1751 / 2015
Law 1751 of 2015: fundamental right to health
Statutory law recognizing health as a fundamental right; its article 10 sets out people's rights and duties regarding the provision of health services.
View official sourceVerified on Oct 6, 2026 - Congreso de la República · 1438 / 2011
Law 1438 of 2011: health system reform
Its article 139 sets out the duties and obligations of health-system users, and article 136 mandates a national social participation policy.
View official sourceVerified on Oct 6, 2026
Personal data
- Congreso de la República · 1581 / 2012
Law 1581 of 2012: personal data protection
Governs how the provider collects, uses and protects patients' and users' personal data; health-related data are sensitive data (art. 5).
View official sourceVerified on Oct 6, 2026
Institutional documents
- Superintendencia Nacional de Salud · 2024151000000013-5 / 2024
Supersalud External Circular 2024151000000013-5 of 2024: “Vigilado Supersalud” logo
Requires entities supervised by the Supersalud to display the “Vigilado Supersalud” logo; on websites it must appear in the footer, linking to www.supersalud.gov.co.
View official sourceVerified on Oct 6, 2026
History: regulations no longer in force
- Repealed or revokedMinisterio de Salud y Protección Social · 1732 / 2026
Resolution 1732 of 2026: new licensing manual (revoked)
It was meant to replace Resolution 3100 of 2019, but it was not published in the Official Gazette and was fully revoked by Resolution 2080 of 2026. Resolution 3100 of 2019 still applies.
View official sourceVerified on Oct 6, 2026 - Repealed or revokedMinisterio de Salud y Protección Social · 2654 / 2019
Resolution 2654 of 2019: telehealth (repealed)
Governed telehealth and telemedicine until it was repealed by Resolution 1644 of July 31, 2026; kept only as a historical reference.
View official sourceVerified on Oct 6, 2026
Reviews on Google
What our patients say
Real reviews from patients on our Google profile.
Very good service and excellent professionals.
Excellent service, very fast
Clear and direct information, recommended
Excellent. The service. The advice. I recommend it 100%.
Excellent service, they are very attentive, the service is PHENOMENAL ✨❤️
Excellent service 👏🏻
Excellent, good service
The service was excellent, I really liked that they offer virtual assistance, I highly recommend it.
Excellent service, I really appreciated the attention and the appointment scheduling process was very easy. I highly recommend MEDITIC.
Excellent service
Everything's nice, but honestly, it's hard to find good service these days that offers good value for money.
Good service
I brought my lover who was traveling here in Colombia and they took care of him excellently, the spaces are very clean and the staff very friendly. Besides, they were patient with the language since he is from the United States.
The service was very friendly; the professionals treated me with great kindness, the connection was high-quality, clear, and they were very patient.
The service was excellent, I was able to express my concerns and they solved me, highly recommended
The human quality is superb; it doesn't seem like the dehumanizing healthcare staff you find there. You feel right at home.
I had a very positive experience at Meditic IPS. The check-in process was quick and without long lines. The facilities were very clean, and the administrative staff was friendly at all times. During my appointment, the personal attention made all the difference: I felt listened to without rushing, and very relaxed not only because of the atmosphere but also because of the staff's friendliness. It's wonderful to find a place where healthcare is managed with such high quality. Congratulations to the team!
Excellent service, superb attention, very comfortable and spacious facilities, highly recommended.
Excellent service and attention
Excellent service, with professionals who explain every detail clearly and simply, always with patience, empathy, and kindness. Furthermore, the results have been very satisfactory. Highly recommended! 💪🏽
Excellent service, very good attention.
Excellent service, it has made it easier for us to receive better and more timely medical care.
I received excellent service, they gave me great guidance and were always attentive to my questions.
Excellent service. Although they are located in Medellín, I received my virtual internal medicine consultation while in Bogotá. Easy, fast service, without leaving my home. Highly recommended.
Excellent service and highly trained professionals... I am very grateful for the attention provided.
Excellent service! I live in Quibdó and have a 3-year-old. I requested a virtual consultation, and the professional was very kind, patient, and attentive, providing clear and timely guidance and answering our questions with great dedication and professionalism. I felt calm and supported throughout the consultation, confident that my son received high-quality, compassionate care focused on his well-being. Thank you so much for the excellent service and your commitment to children's health! 💙
Excellent service, the human touch and professionalism are evident, highly recommended!
Very friendly staff with a human touch.
Excellent service, I highly recommend them