General Medicine
Assessment, follow-up and guidance for your general health, at the clinic, by telehealth or at home.
- In person
- Telehealth
- Home visits
Telehealth
Telehealth: your medical care, remotely
We see you by video call in the services licensed for this option.
Telehealth services
Services available remotely
Internal Medicine
Comprehensive adult assessment and follow-up of health conditions that need specialist care.
- In person
- Telehealth
Pediatrics
Specialist medical care for children and adolescents, at the clinic or by telehealth.
- In person
- Telehealth
Cardiology
Specialist assessment of the heart and circulatory system, at the clinic or by telehealth.
- In person
- Telehealth
Psychology
Psychological support for your emotional well-being, at the clinic or by real-time telehealth.
- In person
- Telehealth
Psychiatry
Specialist medical care for mental health, at the clinic or by telehealth.
- In person
- Telehealth
Step by step
How your telehealth visit works
- 1
Request it
Choose the service with the telehealth option.
- 2
We schedule it
We confirm the date, time and how to connect.
- 3
Get ready
Find a private place and check your camera, microphone and connection.
- 4
Connect
The professional sees you and gives you the next steps.
What you need
Everything ready for your visit
A device
A phone, tablet or computer with camera and microphone.
A good connection
A stable internet connection for the whole visit.
A private place
A quiet space where you can speak freely.
Your questions at hand
Write down the medications you take and what you want to ask.
Before you start
What you should know
The professional decides the option
If your case needs an in-person exam, they will refer you to in-person care.
Not for emergencies
In an emergency, go to the nearest emergency room or call 123, Colombia's emergency line.
If something goes wrong
If you don't receive the link or the connection fails, contact us through the channel we used to schedule.
Reviews on Google
What our patients say
Real reviews from patients on our Google profile.
The service was excellent, I really liked that they offer virtual assistance, I highly recommend it.
Excellent service. Although they are located in Medellín, I received my virtual internal medicine consultation while in Bogotá. Easy, fast service, without leaving my home. Highly recommended.
Excellent service! I live in Quibdó and have a 3-year-old. I requested a virtual consultation, and the professional was very kind, patient, and attentive, providing clear and timely guidance and answering our questions with great dedication and professionalism. I felt calm and supported throughout the consultation, confident that my son received high-quality, compassionate care focused on his well-being. Thank you so much for the excellent service and your commitment to children's health! 💙
Very good service and excellent professionals.
Excellent service, very fast
Clear and direct information, recommended
Excellent. The service. The advice. I recommend it 100%.
Excellent service, they are very attentive, the service is PHENOMENAL ✨❤️
Excellent service 👏🏻
Excellent, good service
Excellent service, I really appreciated the attention and the appointment scheduling process was very easy. I highly recommend MEDITIC.
Excellent service
Everything's nice, but honestly, it's hard to find good service these days that offers good value for money.
Good service
I brought my lover who was traveling here in Colombia and they took care of him excellently, the spaces are very clean and the staff very friendly. Besides, they were patient with the language since he is from the United States.
The service was very friendly; the professionals treated me with great kindness, the connection was high-quality, clear, and they were very patient.
The service was excellent, I was able to express my concerns and they solved me, highly recommended
The human quality is superb; it doesn't seem like the dehumanizing healthcare staff you find there. You feel right at home.
I had a very positive experience at Meditic IPS. The check-in process was quick and without long lines. The facilities were very clean, and the administrative staff was friendly at all times. During my appointment, the personal attention made all the difference: I felt listened to without rushing, and very relaxed not only because of the atmosphere but also because of the staff's friendliness. It's wonderful to find a place where healthcare is managed with such high quality. Congratulations to the team!
Excellent service, superb attention, very comfortable and spacious facilities, highly recommended.
Excellent service and attention
Excellent service, with professionals who explain every detail clearly and simply, always with patience, empathy, and kindness. Furthermore, the results have been very satisfactory. Highly recommended! 💪🏽
Excellent service, very good attention.
Excellent service, it has made it easier for us to receive better and more timely medical care.
I received excellent service, they gave me great guidance and were always attentive to my questions.
Excellent service and highly trained professionals... I am very grateful for the attention provided.
Excellent service, the human touch and professionalism are evident, highly recommended!
Very friendly staff with a human touch.
Excellent service, I highly recommend them
Frequently asked questions
About telehealth
How do I get the visit link?
We send it through the channel you chose when we confirm your appointment.
Can I request telehealth for a child?
Yes, in Pediatrics. The request is made by the responsible adult, who joins the visit.
How do I change or cancel my appointment?
Contact us through the same channel we used to schedule your appointment.
Request your appointment
Your visit, wherever you are
Send your request with this option already selected; the team will contact you to schedule.